Returns & Refunds policy
At Magnetify Me Studio, each product is custom-made with care based on your uploaded images and design instructions. Because of the personalized nature of our products, we do not accept returns or exchanges unless there is a mistake or damage in your order.
Custom Orders Are Non-Returnable
All of our products are handmade and personalized. As such, we cannot accept returns or cancellations once production has started or the order has shipped.
If Thereβs an Issue with Your Order
We want you to love your magnets! If your order arrives damaged, incomplete, or not as described, please contact us within 7 days of delivery at π§ support@magnetifymestudio.com
To help us resolve the issue quickly, please include:
Your order number
A clear photo of the item(s)
A short description of the problem
We will review the situation and offer a replacement or partial refund where appropriate.
Cancellations
You may cancel your order within 2 hours of purchase, as long as production has not begun and image files have not yet been submitted.
Gift Orders
If the order was marked as a gift and shipped directly to the recipient, any approved refund or store credit will be issued to the original purchaser or sent as a digital gift credit, depending on the situation.
Final Notes
We reserve the right to deny refund or replacement requests for:
Orders reported beyond 7 days of delivery
Issues caused by low-resolution or incorrect image uploads
Minor color or crop variations due to the handmade process
Contact Us
Have questions about your order?
Reach out any time at support@magnetifymestudio.com β weβre here to help!